Manager, Outspoken Delivery Waltham Forest

Manager, Outspoken Delivery Waltham Forest

Employer: Outspoken Delivery

Location: London Borough of Waltham Forest

Contract: Full Time, Permanent

Pay: £25-30k

Closing Date:  2nd August 2017

Inspiring leader with good business head required for new cycle delivery service in Waltham Forest, London.

We’re after a dynamic person, passionate about creating healthy streets, who will bring energy, vision and strong management experience in setting up and running a zero-emissions delivery service. Your role will be to create and manage a small dedicated team of staff, generate new work to grow the business and ensure a first class service for the Borough.

This is an extremely varied role at an exciting and innovative company. You must be prepared to get your hands dirty and be involved in all aspects. We’ll give you the space to develop your skills and the support and environment to make it fun. You will be contributing to the Borough’s ambitions in creating truly liveable streets.

The role

Day to day you’ll manage our deliveries, including dispatch, and ensure they are done to the highest quality and efficiency, coordinating a team of great couriers.  You’ll ensure the smooth running of the depot and facilities.

You’ll constantly have a keen eye on the bigger picture, managing budgets and setting short and longer term objectives. Seeking out new business, you’ll approach new customers, provide quotes and information and work closely with the Borough on marketing and promotions.  

Supported by our network of cycle logistics operations, you’ll be given the freedom to build the business locally and help transform logistics in the Borough, creating a great new service for businesses and their customers and improving the streets for people to live and work.

See also job description below.

The person

This role will appeal to someone with excellent organisational skills and someone who enjoys managing people and processes. You’ll have demonstrable experience of management, creating budgets and working within clear objectives. First-rate written and spoken communication skills are essential as you will be dealing with customers and staff on a daily basis. A high level of computer literacy is also a must.

The successful candidate will be skilled at multi-tasking and have the ability to remain calm and unflappable in a hectic and challenging environment. Friendly and approachable, but with the ability to take control, you’ll enjoy developing others and your enthusiasm will be motivational. You will be willing and able to go the extra mile for both the customers and the company.

It would be desirable if you have knowledge of the logistics market.

See also person specification below.


Outspoken Delivery, who currently operate in Cambridge, Glasgow and Norwich, have been invited to set up and run a zero emissions delivery service in the Borough. The contract has funding for a two year period with the aim of establishing a sustainable service which will continue to operate after the funding period has ended.

We are part of a group of businesses that aim to improve cities through a diverse and exciting range of services.

How to apply?

We will require a CV and covering letter explaining your suitability for the role which should be sent to -

Contact: Gary Armstrong or Rob King 01223 719594

Interview dates: w/b 7/8/2017

We will reply to all applicants within two weeks of the closing date.

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